- Get 3CX - 3CX Expert Solution Provider - Lincoln & Nottingham
Get a turnkey 3CX cloud phone system, by a 3CX expert in Lincoln & Nottingham
Don’t let your legacy on-premise or old-fashioned cloud phone system hold your business back! Get a fully managed 3CX Phone system from F1Group in Lincoln & Nottingham and future-proof your company’s telecommunications.
It often pays for itself; if you still pay separately for call costs on your current phone system.
Relax, we look after everything, including Number Transfers, System Updates, VOIP (SIP) Trunking, Switches, Routers, PABX and Physical Phones.
3CX Business Cloud Telephone System
F1Group in Lincoln & Nottingham.
Traditional phone systems don't support the working methods your customers or employees expect.
Unprecedented shifts in how businesses communicate coupled with modern, flexible staffing practices mean that you need a telephony solution that will make you accessible to your customers and enable easy collaboration between co-workers and external partners, on-site or remotely.
We are a leading partner of the 3CX phone system with 25 years of experience delivering end-to-end IT solutions and support. Our fully trained and 3CX-certified staff have a unique understanding of all IT and telecoms equipment, guaranteeing a 3CX installation customised for you and the ability to fix any problems, such as PSTN trunking, routers, and switches quickly, the first time.
Whatever your needs, switch to 3CX Cloud Phone System, cloud-hosted by the F1 Group in Lincoln & Nottingham or, if you prefer, at your premises.
What Is a 3CX Phone System?
Packed with advanced unified communications features designed for SMEs, it helps employees increase productivity and mobility.
The functionality of a traditional system is limited to the point of purchase. 3CX updates like your mobile phone or computer, always getting the latest and best features.
It includes everything you need, including applications for your desktop computer and mobile phones, and supports calls, collaboration and remote working. You can even pair physical desktop phones.
It has a call statistics dashboard and switchboard functionality for management.
For your customer interaction, it has website chat, CRM integration and Click2Call.
We can implement 3CX on our cloud or even on your premises. It’s a highly flexible and cost-effective solution for enhancing your internal communications and improving customer service and support.
What Are the Key Features of Our F1Group's Solution?
3CX is part of the perfect puzzle but not the only factor. Our 3CX certified staff create a solution with everything you need and want in a phone system:
- Physical phones, Windows phones, or Mobile apps;
- the ability to port your existing numbers;
- call management and routing;
- video conferencing on the Web with just a browser;
- call recording;
- voice to email;
- auto-attendant/digital receptionist;
- call queuing with real-time monitoring;
- wallboard to replicate a call-centre environment:
- unified communications across all channels, including presence, chat, voicemail, fax, and email;
- business-grade call quality with our tier 1 provider;
- Fully inclusive call minutes (Mobile and Landline)
- Integrates into many CRM solutions
- Integrates Chat into many websites.
- the phone system that can be located at F1Group’s Lincoln datacentre or on your premises;
- Fully supported and managed by UK experts, and much more.
What Are the Benefits of the 3CX Phone System for Your Business?
3CX is a benefits-rich communications system designed for SMEs and large enterprises to support your staff and impress your customers.
Set-up, running, and maintenance costs can rapidly mount up, but not with the 3CX Phone System. Slash your phone bill by 80% and boost your sales while enjoying the full benefits of a unified telecommunications system.
3CX is affordable to install and run, requiring no phone wiring since the phone uses the computer network. Based on an open-source platform, so you’re not locked into using a particular vendor. At the same time, a wide range 3rd party integrations give you an enterprise-level feature set – all for a fraction of the cost of other cloud solutions.
Leave scalability and day-to-day 3CX running concerns behind. The 3CX phone software grows with your business, allowing you to effortlessly add users while a web-based configuration interface makes it easy to manage the system.
You don’t have to determine what features you will require in a year or two right now. 3CX allows for additional extensions and requirements as and when you need them, making it a desirable option for ambitious organisations.
Is your company embracing the motto “No call goes unanswered,” yet you have staff working from home and are unsure if you can meet those standards?
Take your extensions wherever you go! Whether your employees are on-site, on the go, or even abroad, 3CX allows you to use office extensions on mobile Apps for Web, iOs & Android while keeping in touch via video, voice, chat, or web conference features.
Have you dreamed about having a remote-enabled customer support department? 3CX iPhone and Android apps allow your remote or globally dispersed employees to respond to customer queries from live chat, Facebook, and SMS while seamlessly and securely transfer them to appropriate departments. Watch your customer satisfaction soar with the help of 3CX sophisticated capabilities and omnichannel customer support.
Beat your competitors by gaining a 360-degree view of your customers thanks to easy 3CX integration with popular CRM and helpdesk platforms. Know exactly who is calling, create a new record for first-time callers, and log calls and critical information for less tedious customer service and more efficient problem resolution.
Be in the driver’s seat and get your 3CX hosted your way: cloud or on-premise.
Why 3CX from F1Group?
Our engineers have been 3CX trained and tested to be experts along with partners such as Microsoft, Cisco, Gamma, and Draytek.
Our comprehensive IT and telecom equipment understanding guarantees the fastest 3CX installation and the best problem resolution.
We take care of everything, from your network and firewall to PBX Call Trunks, Call Plans, Number Transfers, DR, and desktop phones – you name it!
We’re experts in providing complete 3CX solutions, as evident in our recent collaborations with several great businesses, including
Extra MSA and St Barnabas Hospice.
FAQ
Why use 3CX from F1Group?
3CX is only part of the puzzle; you still require a specialist-certified partner to set up on your behalf or assist you with your 3CX deployment with things like:
- A Cloud hosting provider or setup 3CX on your internal servers.
- A VOIP provider for the call breakout, ensuring cost-effective call routing and costing.
Complicated Router, Switch and Wifi setup, using QoS and VLANs. - Managed Wifi deployment if you wanted to use mobile clients in large showrooms/warehouses etc.
- Phone Setup, Configuration and Deployment
- Conference Phones Setup, Configuration and Deployment.
- Custome Reporting Requirement
- Website Integrations
- CRM Integrations
- Ongoing Support
What is a trunking provider?
When you call outside your organisation, an external provider trunks the call and routes it through standard cabled phone infrastructure.
F1 Group connects to the trunking provider through a VOIP (Voice over Internet Protocol) tunnel with a capacity known as Channels (Number of concurrent inbound or outbound calls).
Are all trunking providers the same ?
Trunking providers are not all the same. Our primary requirement is that they must be a Tier 1 provider with their own cables in the ground.
What is the reason behind this? When something goes wrong, we know that the company we’re dealing with is not a reseller (tier 2 or tier 3) who relies on other parties to fix the problem.
F1Group is a certified technical partner to several key UK Tier 1 trunking providers. We have backend access and priority support, and we are experts in integrating 3CX into them.
The ideal trunking provider for you is determined by the number of channels you require, the number of calls you make, the countries you call, the type of calls you make, and how busy your phone lines are.
Which phones should I use with 3CX?
3CX is compatible with Windows APP, Browser APP, Mobile Phone APP, Physical Deskphone, and even internal DECT or Mobile WIFI portable phones.
We are certified technical partners for numerous Physical Desktop Phones and Portable Phones manufacturers, and we have multiple solutions that integrate these.
Each manufacturer’s integration with 3CX differs. What you need for reception call answering and rapid transfer may vary from what you need for your standard workstations or boardroom conference phone – it all depends on your use case!
3CX is an open platform, so there is no lock-in with one particular phone manufacturer, which helps keep the price down. Our comprehensive industry expertise means that we only recommend phones that work best for each use case, so it’s a win-win scenario for you.
How much does it cost?
You are probably paying too much if you currently use or have been quoted for a phone system with additional call costs.
We charge a fixed price, from £8 per user per month and include a ridiculous amount of mobile and national calls as standard.
There are minimum periods and quantity of users.
At F1Group we’re delighted to assist you with your new cloud phone system,
Whether you require just installation and customised setup or ongoing support. Contact us today and let us help you leverage the 3CX phone software with F1 know how to lower your telephony costs, connect the dots between in-house and remote, and boost your customer satisfaction!
We own all the problems end-to-end and will make it work seamlessly for your business or school.
- Hosted in Lincoln datacentre
- Local Certified 3CX support staff
- Local Certified PABX / VOIP support staff
- Certified partner for physical phones
- Local Internal Team for Integration Development
- IT Network Infrastrure Specialist
- Schools; It can run through EMBC / EMPSN
Speak to a 3CX Expert Today
We are straightforward and will tell you if and how we can help you with a Free No-Obligation Consultation by a LOCAL Cloud Telephony Specialist.
Call 01522 508086 or fill in the form below for a Call Back